Name

Cracking The VA Code

Name

01-SECTION 1 - INTRODUCTION

02-SECTION 2 - INTERVIEWING (CARE PROCESS)

03-What is a Virtual Assistant

04-Where Can You Hire VAs From

05-Choosing the First Task to Hire a Va For

06-How to Conduct an Interview Using Chat (Slack-Skype)

07-SECTION 3- ONBOARDING (THE SICC METHOD)

08-How to Set Up a Working Schedule

09-How to Deal with Internet Issues, Power Outages, and Disappearing VAs

10-Setting Up Communication Tactics-Setting Up Communication Tactics

11-Create the Right Company Culture for VAs

12-Section 3 Conclusion

13-SECTION 4- TRAINING (SSS TECHINIQUE)

14-Standard Operating Procedures (SOPs)

15-How to Train with a SOP

16-SECTION 5 - MANAGEMENT

17-The BARF Method (Buying In, Appreciation, Relationship, Family)

18-Weekly Management Strategies

19-Task Management Tips

20-Handling Bonuses and Raises

21-How to Fire a VA

22-How to Scale your VA Team

23-OUTRO

24-Hot Keys Cheat Sheet

01-Forward by Nate McCallister.mp4

02-Introduction by Nathan Hirsch and Connor Gillivan.mp4

02-_Make_a_Copy_to_Edit__VA_Budget_Calculator.xlsx

02-{Make a Copy to Edit} VA Budget Calculator.xlsx

03-VA Budget Calculator Explanation.mp4

04-MakeaCopytoEditVABudgetCalculator-200312-162031.xlsx

01-Introduction Video.mp4

01-What is a VA.mp4

02-How Can You Use a VA-.mp4

03-What Makes a Really Good VA.mp4

04-Cheat Sheet → Traits to Look for & Traits to Avoid.mp4

04-TraitstoLookforTraitstoAvoid200312162552-200312-201430.pdf

05-TraitstoLookforTraitstoAvoid200312162552-200312-201430.pdf

01-Why Are the Philippines Best-.mp4

02-Important Things to Know About Hiring from the Philippines.mp4

03-Cheat sheet → Things to Remember About Filipinos.mp4

04-Cheat sheet → Things to Remember About FilipinosThingstorememberaboutFilipinos-200327-092344.pdf

01-Overview of Finding Tasks to Outsource.mp4

02-Screen Share of Activity for Listing Out Activities.mp4

03-Screen Share of Creating a Job Post.mp4

04-Activity- Choosing the First Task You Want to Hire a VA For.mp4

05-ChoosingTaskstoHireaVAFor-200312-203016.xlsx

01-The CARE Interview Process.mp4

02-Screen Share of Interview Cheat Sheet.mp4

03-Screen Share of VA Interview 1.mp4

04-Screen Share of VA Interview 2 .mp4

05-Screen Share of VA Interview 3.mp4

06-Activity- Interview VAs for your Task.mp4

07-CAREInterviewProcess-200312-165612.pdf

08-Interview 2 Virtual Assistants with the CARE Method.xlsx

08-Interview2VirtualAssistantswiththeCAREMethod-200312-203109.xlsx

09-Screen Share of VA Interview 4.mp4

01-Onboarding Introduction.mp4

01-Scheduled VA vs On Call VA.mp4

02-Scheduling Tips.mp4

03-Screen Share of How to Build your Perfect VA Schedule.mp4

04-ScheduleforVAsTimezoneConversionImportantFilipinoHolidays-200312-203311.xlsx

01-Internet & Power Issues.mp4

02-Personal Issues, Disappearing VAs, and Buying Things for your VAs.mp4

01-Overview of Email, Chat, Emergency Communication Channels.mp4

02-Activity- Set Up your Own Communication Channels.mp4

01-Overview of Culture We’ve Seen Work Well with Virtual Teams.mp4

02-Screen Share of OutsourceSchool Culture Doc.mp4

03-Activity- Create Your Own Culture Doc.mp4

04-ACompanyCultureThatWorksWellforRemoteTeams-200312-182007.pdf

01-Onboarding Wrap Up.mp4

02-Screen Share of Onboarding VA 1.mp4

03-Screen Share of Onboarding VA 2.mp4

04-Screen Share of Onboarding VA 3.mp4

05-Screen Share of Onboarding VA 4.mp4

06-OnboardingYourVirtualAssistant-200322-172959.pdf

01-Training Introduction.mp4

01-What Is a SOP and How Do You Make One.mp4

02-Screen Share of SOP Builder.mp4

03-Screen Share of SOP Examples.mp4

04-BlankSOPtemplate1-200312-203439.xlsx

05-BlankSOPtemplate-200312-203401.xlsx

01-The SSS (study, sample, show) Training Technique.mp4

02-Screen Share of SSS Training Technique.mp4

03-Activity- Do the SSS Training Technique Yourself.mp4

04-TrainYourVAUsingtheSSSTrainingTechnique-200312-203513.xlsx

01-Section 5 Introduction- Management.mp4

01-The BARF Method Overview.mp4

02-Screen Share of the BARF Cheat Sheet.mp4

03-OneThingtoDoEachWeekintheBARFMethod-200312-170238.pdf

01-Weekly Management Overview.mp4

02-Screen Share of Daily Check Ins Cheat Sheet.mp4

03-Screen Share of All Hands Meetings Cheat Sheet.mp4

04-Screen Share of Weekly Team Meetings Cheat Sheet.mp4

05-Screen Share of Quarterly 1 on 1 Meetings Cheat Sheet.mp4

06-Activity- Set Your Own Weekly Communication Strategies.mp4

07-TemplateforDailyCheckIns-200312-170524.pdf

08-Templateforallhands-200312-170839.pdf

09-TemplateforTeamMeetings-200312-171021.pdf

10-TemplateforQuarterly1on1s1-200406-165520.pdf

11-SetUptheMeetingsAddThemIntoyourCalendarInviteyourVAs-200312-203629.xlsx

01-Task Management Overview.mp4

02-Screen Share of Using Trello for Task Management.mp4

01-Bonuses for Virtual Assistants.mp4

02-Raises & Linking Leaders to Performance.mp4

03-How We Handled Bonuses & Raises at FreeeUp.mp4

04-Screen Share of Bonuses and Raises Template.mp4

05-BonusandRaiseTracker-200312-203715.xlsx

01-Mentality for Handling Issues.mp4

02-Evaluating Your Investment in a VA.mp4

03-The Correct Process for Firing a VA.mp4

04-Screen Share of Handling Issues & Firing Cheat Sheet.mp4

05-HowtoHandleIssuesandFireVAs-200312-172245.pdf

01-Tips for Scaling with VAs.mp4

02-3 Examples of Scaling with VAs.mp4

03-Screen Share of Org Chart Cheat Cheet.mp4

04-Orgchartsforeachlevel-200312-172004.pdf

05-SOPforSettingUpaTeamLeader-200312-203741.xlsx

01-Outro.mp4

01-Hot Keys.mp4

02-HotKeysforVAs-200410-042812.pdf